Privacy Policy
Who we are
CyberXLabTech Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or contact us.
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, business name, and company registration details
- Technical Data: IP address, browser type, access times
- Transactional Data: Billing address, payment details (processed securely through third-party gateways)
- User Content: Messages, emails, and files shared with us during support or project communication
Media
- If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images available online.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up cookies to save your login information and screen display preferences:
- Login cookies last for two days
- Screen option cookies last for one year
- If “Remember Me” is selected, login will persist for two weeks
- Logging out removes the login cookies
If you edit or publish a post, an additional cookie will be stored. It contains no personal data and only shows the post ID. It expires in one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, or other articles). Embedded content behaves as if you visited the external website directly.
These websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking
- Monitor your interaction with their content (especially if you are logged in to their site)
Who we share your data with
If you request a password reset, your IP address may be included in the reset email. We do not sell or rent your data. We may share your data only with:
- Authorized service providers (for hosting, security, and payment)
- Regulatory or legal authorities when required
How long we retain your data
We use the information we collect for the following purposes:
- Complying with legal or regulatory obligations
- Delivering and managing our services
- Responding to inquiries and support requests
- Sending project updates and service-related communications
- Improving our services and website functionality
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase any personal data we hold. This excludes any data we’re required to retain for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Some external services (e.g., payment providers, analytics, or embedded tools) may receive data as needed to operate their functions securely and efficiently.